Exclusive Touch Africa is a specialist DMC with over 30 years of experience, in bespoke white glove incentives into Victoria Falls, Zimbabwe. As pioneers in the incentive travel in Zimbabwe, Sid and Cheryl Hayes have maintained a high level of service to the MICE industry for 3 decades and dedicate themselves to achieving the best possible trip delivery worthy of international standards.

Cheryl and her creative team of programme designers, is the dynamic element behind experiences and client proposal, whilst Sid runs the operational side of the trip delivery - organizing all ground handling aspects from arrival to departure, including the small things as detailed as a pillow menu.

As an experienced DMC we always strive to stay ahead of the trend, constantly create innovate new ideas, taking your imagination and turning it into reality to provide unforgettable moments for your company incentive.

The raw power, energy and majesty of the Victoria Falls itself provides a destination that needs no enhancement – as a natural wonder its location sets the scene for exploration, adventure, history, culture, traditional customs and outstanding cuisine which are all perfectly orchestrated through activities, gala dinners, themed parties and sustainability programmes. We consult with you to create the theme of your incentive or conference designed around your company’s strategies, trends and vision to deliver world class events which aim to exceed delegates’ expectations.

Meet the team

Sid and Cheryl Hayes are the perfect blend of professionalism, insider knowledge and bespoke trip delivery – they know Africa, they live it, they love it. Their love for Victoria Falls started in 1993 when they both worked in pioneering incentives into Zimbabwe, and later in 1998 opened their own business. Every element of an ETA incentive programme reflects the best of their experience, local expertise, precise planning and ultimate execution.

Cheryl and her creative team of programme designers, is the dynamic element behind experiences and client proposal, whilst Sid runs the operational side of the trip delivery - organizing all ground handling aspects from arrival to departure, including the small things as detailed as a pillow menu.
We design programmes working with historic, natural, and unique venues, luxury hotels and locations within the UNESCO World Heritage Site that is Victoria Falls, one of the Seven Natural Wonders of the world. We can design a programme from the initial concept idea curating an ideal programme to represent you and your team.

Exclusive Touch Africa services

Complete travel & accommodation solutions
Prime conference and meeting spaces
Unique destination for creative programmes
Natural Wonder location - The Victoria Falls
Easy access as the hub of Southern Africa
Fantastic selection of tours & activities
A fleet of vehicles for transfers and client logistics
Airport arrival and visa / immigration assistance
Pre/post extensions to Zimbabwe and neighbouring countries
Transformative & immersive experiences within local communities
Professional photography services
Support local enterprise with client gifts

Testimonials

  • David Tidmarsh
    In 2018 our company, Reconnaissance International Ltd, was appointed to organise the African Currency Forum in Victoria Falls, Zimbabwe. This bi-annual conference attracts between 250 and 325 high ranking delegates from the central or national banks of Africa and from other central banks as well as the industry’s most important bank note printers, security substrate and feature suppliers- from around the world.    We chose Exclusive Touch Africa to act as DMC for the event. In particular they arranged five very different and highly successful social events, all travel within in Victoria Falls for the 300 delegates who attended the five day event, as well as the exhibition build, and advised on all matters. We received outstanding reviews from attendees for this African Currency Forum event. Reconnaissance International organises about 10 global, security based conferences every year, using all continents and in countries both large and small. We always work with a local DMC. Exclusive Touch Africa are one of the very best we have worked with. They are professional, have excellent local knowledge on all aspects of events, are very efficient and yet have the personal touch. Nice people. I highly recommend them
    David Tidmarsh
    Reconnaissance International
  • Matt West
    The Africa Currency Forum held in Victoria Falls in 2018 was undoubtedly the most memorable currency industry event. The quality of the conference was of the highest standard thanks to the idyllic venue and to the meticulous organisation and seamless delivery of the whole event. From arrival to departure, we were spoilt by the perfect hosts and social events that showcased the best of Zimbabwe. There were many unique facets to this event but one that stood out for me was the Master of Ceremony (and his support team) who, in many guises, tirelessly kept the delegates amused throughout the whole three days. Well done to the organisers at Exclusive Touch Africa  for an outstanding effort!
    Matt West
    SICPA
  • Kerrie O’Dea
    If you are looking for perfection, innovative itineraries, very personalised service, effective pricing, unique experiences, flexibility and client connectivity then look no further than the incredible team at Exclusive Touch Africa!   Partners with Organisation Unlimited for over twenty years we would not look anywhere else when travelling with an incentive group or FIT clients to any destination in the fabulous Africa.
    Kerrie O’Dea
    Organisation Unlimited Australia
  • Warwick Broad
    Ï have worked with a number of organisations in the Southern African region and the UK and I found working with Exclusive Touch Africa  to be such a pleasure and a truly professional and world class experience.  I had the honour of being included as Master of Ceremonies for African Currency Forum in 2018 as well as a large FORD Australia group conference in 2019 and the organisational skills, smooth running and ultimate professionalism whilst still maintaining that delicate personal touch exhibited by Cheryl , Sid and their team was truly refreshing and dynamic.  Exclusive Touch Africa  insured that all aspects were adequately researched and professionally handled and I would recommend them to anyone planning any size incentive groups.  Cheryl and Sid come to the party with priceless local knowledge and experience,  and have a depth of contacts and back ground support immediately on hand.  I look forward to working with them again in the future.
    Warwick Broad
    Journalist and Master of Ceremony
  • Independent Consultant
    The event was exceptional. Great presentations and great environment. Victoria falls was a good choice for the conference, memorable events and good company. Organisation of the event exceeds all expectations.
    Independent Consultant
  • SICPA
    I was really impressed by the quality of conference in Zimbabwe. Quality networking, learning content, impressive and memorable social events.
    SICPA
  • G+D Currency Technology
    Great organisation, excellent attendee list and excellent location.
    G+D Currency Technology